Live Conversations
AllMessengerInstagram

Alex M.

Do you offer team plans?

Messenger · 1m

Jordan K.

Can I book a demo?

Instagram · 4m

Sam R.

Thanks!

Messenger · 12m

Alex M. · Messenger

Do you offer team plans?
Yes — Pro covers 10k conversations/mo. Want pricing or a quick setup call?

AI replied · you can take over anytime

Messenger & Instagram DMs

Stop switching between the Meta apps. Connect your Facebook Page and Instagram Professional account, and manage every DM in the same live inbox as WhatsApp and web chat—with AI that knows your business and hands off when you need to close.

Key capabilities

  • Unified inbox

    Filter by Messenger or Instagram and manage all social DMs from one dashboard.

  • Real-time delivery

    New messages appear instantly via Meta webhooks—no polling or refresh required.

  • History sync

    Import existing Messenger and Instagram threads so your team has full context from day one.

Explore Messenger & Instagram hub

See how Messenger and Instagram DMs work in one unified inbox—with live demos and pricing on our dedicated hub.

Explore Messenger & Instagram hub
How to use it

How to use it

  1. 1

    Connect your Page and Instagram

    Link your Facebook Page and linked Instagram account through secure Meta OAuth—no developer setup required.

  2. 2

    See every DM in one inbox

    Messenger and Instagram threads appear in Live Conversations alongside your other channels, with real-time updates.

  3. 3

    Let AI reply instantly

    Your Savantly agent answers common questions in your brand voice while you focus on high-value work.

  4. 4

    Take over and sync history

    Jump into any thread with full context, reply as yourself, and backfill past conversations with Sync DMs.

Benefits

Benefits

Never miss a social DM because you were checking another app.

Keep Messenger, Instagram, WhatsApp, and web chat in one operational view.

Respond faster with AI-first replies and seamless human takeover.

Build a complete customer record from synced conversation history.

Highlights

Highlights

Unified inbox

Filter by Messenger or Instagram and manage all social DMs from one dashboard.

Real-time delivery

New messages appear instantly via Meta webhooks—no polling or refresh required.

History sync

Import existing Messenger and Instagram threads so your team has full context from day one.

Ready to put this feature to work on your Savantly profile?