Terms of Service

1. Acceptance of Terms

By accessing and using Savantly's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Savantly provides AI-powered profile creation, portfolio management, outreach tools, marketing solutions, and pitch deck generation services. Our platform helps individuals, professionals, and businesses create compelling digital presence and marketing materials.

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information when creating your account
• Notifying us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to use the service:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the service
• To introduce viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

5. User-Generated Content

5.1 Content Ownership and License

You retain all ownership rights to content you create and post on Savantly ("Your Content"). By posting content, you grant Savantly a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform Your Content in connection with providing and promoting the service.

5.2 Content Responsibilities

By posting content on Savantly, you represent and warrant that:

• You own or have the necessary rights, licenses, and permissions to all content you post
• Your content does not infringe any third-party intellectual property rights
• Your content does not violate any applicable laws or regulations
• Your content does not contain false, misleading, or deceptive information
• You are solely responsible for the accuracy and legality of Your Content

5.3 Business Claims and Representations

If you are a business user, you are solely responsible for:

• The accuracy of product descriptions, pricing, and service offerings
• Compliance with consumer protection laws and advertising regulations
• Fulfilling your obligations to customers and clients
• Maintaining necessary business licenses and permits
• Your business practices and any representations you make

5.4 Platform Disclaimer

5.5 AI-Generated Content

Our service may use artificial intelligence to assist with content creation. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for:

• Reviewing and verifying all AI-generated content before publication
• Ensuring AI-generated content is accurate and appropriate for your use
• Any consequences arising from the use of AI-generated content

5.6 Scraped and Imported Content

If you use our web scraping or content import features, you represent and warrant that:

• You have the legal right to scrape and use content from the specified sources
• The scraped content does not violate any third-party rights or terms of service
• You will keep the imported content accurate and up-to-date
• You are solely responsible for the legality and accuracy of imported content

6. Prohibited Content

You agree not to post content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or invasive of privacy
• Infringes any patent, trademark, trade secret, copyright, or other proprietary rights
• Contains hate speech, discriminatory content, or promotes violence
• Contains explicit sexual content or promotes illegal activities
• Is fraudulent, deceptive, or misleading
• Contains malware, viruses, or other harmful code
• Violates any applicable laws or regulations
• Impersonates any person or entity or misrepresents your affiliation
• Contains unsolicited advertising or spam

7. Content Moderation

Savantly reserves the right, but is not obligated, to:

• Monitor, review, or remove content at our sole discretion
• Suspend or terminate accounts that violate these Terms
• Investigate and take action against violations
• Cooperate with law enforcement when required

Content removal or account suspension may occur without prior notice. No refunds will be provided for violations of these Terms.

8. Copyright and DMCA

Savantly respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe your copyright has been infringed, please send a written notice to our designated agent:

Your notice must include:

• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

9. Intellectual Property Rights

The Savantly service and its original features, functionality, and software are and will remain the exclusive property of Savantly and its licensors. The service is protected by copyright, trademark, and other intellectual property laws.

Savantly®, the Savantly logo, and other Savantly trademarks are trademarks of Savantly. You may not use these trademarks without our prior written permission.

10. Payment Terms

Some features of our service may require payment. By subscribing to a paid plan, you agree to:

• Pay all fees associated with your subscription
• Provide accurate billing information
• Authorize us to charge your payment method for the applicable fees
• Understand that fees are non-refundable except as required by law or stated in our refund policy

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

12. Data Privacy and Protection

We are committed to protecting your personal data and privacy. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

We collect and process personal data only as necessary to provide our services and in accordance with applicable data protection laws including GDPR and CCPA. We do not sell your personal data to third parties.

12.1 Controller and Processor Roles

For personal data you upload, import, or otherwise provide about your own contacts, leads, and customers (including email recipients), you act as the data controller and Savantly acts as a data processor that processes such data solely on your documented instructions to provide the service. For personal data relating to your own Savantly account, Savantly acts as the controller as described in our Privacy Policy.

As a processor, Savantly will: (a) process contact data only to provide the service and per your instructions; (b) apply appropriate technical and organizational security measures; (c) impose confidentiality and data-protection obligations on personnel and sub-processors; (d) assist you, taking into account the nature of processing, with data-subject requests and security obligations; and (e) delete or return contact data on termination, subject to legal retention requirements.

12.2 Sub-processors

You authorize Savantly to engage third-party sub-processors to help deliver the service. Each sub-processor is bound by data-protection obligations no less protective than those in these Terms. Our current sub-processors include:

• Google Gemini — AI content generation
• Qualetics — AI-assisted chat, analytics, and personalization (including personalized greetings)
• Resend — outbound email delivery and inbound reply handling
• Stripe / PayPal — payment processing
• AWS / Google Cloud — hosting, storage, and content delivery

We may update this list as our service evolves and will provide a mechanism to notify you of material changes to our sub-processors so that you may object where required by law.

12.3 Customer Responsibilities for Campaigns and Personalization

If you use Savantly to run email campaigns, track engagement, or display personalized content (such as personalized greetings shown to recipients who click a tagged link), you are responsible, as the controller, for:

• Having a valid lawful basis to contact your recipients and to personalize their experience
• Providing your contacts with required privacy notices and honoring opt-outs and data-subject rights
• Obtaining and managing any consent required in your recipients' jurisdictions (for example, the EEA, UK, and Switzerland), including for analytics and personalization cookies or similar technologies
• Ensuring your website's cookie/consent banner accurately reflects the Savantly features you have enabled

Savantly provides controls to help you meet these obligations (including region-aware consent gating for personalization), but you remain solely responsible for your compliance as the data controller.

13. Data Deletion Requests

You have the right to request deletion of your personal data at any time. To submit a data deletion request, please contact us at [email protected] with the subject line "Data Deletion Request" and include your account information for verification.

We will process your request within 30 days of receipt and confirm the deletion of your data. Please note that some data may be retained for legal or regulatory compliance purposes as required by applicable law.

14. Disclaimers and Warranties

User Content Disclaimer: Savantly does not endorse, verify, or assume responsibility for any user-generated content, including business information, product claims, testimonials, or service offerings. Users are solely responsible for evaluating the accuracy and reliability of such content.

Business Verification: We do not verify business registrations, licenses, credentials, or qualifications. Users should conduct their own due diligence before engaging with any business or individual on the platform.

Third-Party Interactions: Any transactions, interactions, or disputes between users are solely between those parties. Savantly is not responsible for any agreements, payments, or services between users.

15. Limitation of Liability

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Savantly has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

Maximum Liability: In no event shall Savantly's total liability to you for all damages exceed the amount you paid to Savantly in the twelve (12) months prior to the claim, or $100, whichever is greater.

16. Indemnification

You agree to defend, indemnify, and hold harmless Savantly, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use or misuse of the service
• Your content, including any claims of infringement or misappropriation
• Your violation of any third-party rights, including intellectual property, privacy, or other proprietary rights
• Your violation of any applicable laws or regulations
• Any false, misleading, or deceptive information you provide
• Your business practices, products, services, or representations
• Any interactions, transactions, or disputes with other users
• Any harm caused to third parties arising from your use of the service

This indemnification obligation will survive termination of these Terms and your use of the service.

17. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may contact us or simply discontinue using the service.

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

18. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of the State of New Jersey, USA, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.

19. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect by posting the updated terms on our website and/or sending you an email notification.

Your continued use of the service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new terms, you must stop using the service.

20. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the service, constitute the entire agreement between you and Savantly concerning the service.

22. Contact Information

If you have any questions about these Terms of Service, please contact us at: